Excellent tour operator
I’ve never been much of an “organised tour” type person – but wow … this company has certainly changed that thinking!
The initial communication was with “Helen” who was committed to helping me put together our dream trip to Vietnam
We were a group of 5 adults who wanted an introductory trip to Vietnam that included lots of fun and active tours including cooking lessons, farm and bike tours, foodie tours and a snapshot of real-life Vietnam and we were not disappointed- unfortunately, Helen left the company in the middle of our organising – but fear not Lam stepped up and took over and the clear communication continued
I was wary initially of booking this myself as I would usually book through a travel agent but honestly the $$ I saved and the ability to personalise our tour was substantial.
Lam was very proactive in his communication and answered phone calls and emails promptly – day or night
His tour operators on the ground were exceptional our Saigon and Chu chi tunnels guide Huo was fantastic – she was very organised and knowledgeable and always made sure we were comfortable, happy and hydrated – she even stayed with us at the airport until we went thru to board the plane to our next destination!!
Trang was our next guide and again she was knowledgeable caring organised and with a great sense of humour – all the drivers were great tho they have to be as the traffic in Vietnam is complete madness – seriously just shut your eyes and go with the flow!
We also did the Halong Bay leg of the tour with Athena Cruises and they were exceptional as well
The highlight tour was the backstreet tour of Hanoi in a Jeep with tour guide John -honestly don’t miss this if you are in Hanoi
If you are thinking of going to Vietnam ( They also do tours in Cambodia etc) get some professional assistance with Asia Trip Deals ( part of Indochina Pioneer tours) ….. we also had one of our party take sick whilst on the trip and Lam was so great and helpful with follow up calls to ask how she was.
This company is highly recommended.