What our satisfied customers say
Pete Dahl
Thank you again for putting together such a tremendous trip package for my recent trip to Vietnam. From start to finish everything went exceptionally well and I will recommend your services to friends and family that plan to visit Vietnam in the future. All airport transfers and tours were flawlessly executed. Every driver was on time, professional and practiced safe driving. In Saigon, I really liked the hotel and free time to enjoy at my own pace. Although I canceled the Vespa tour, I was able to get a full experience at my own pace. I could have been picked up later for the airport on the last day as I arrived very early and waited for 2 hours after check in for my flight.
I tried to follow the tipping guidelines provided but it was still confusing to me how much to tip a driver to/from airport, guides when part of solo private or group tour. Recommend clearer guidance to clients so we can properly reward.
Overall, an exceptional trip and I may make plans to return next year. If so, I will go through you, Helen, since it was so well planned. You also communicate very well and made it a personal experience for me the client. Thank you!
Bryant Monroy
I went to the 3 countries listed in the title March of 2019 without any knowledge of the countries whatsoever. Asia Trip Deals was nice enough to send me information on all the countries I was visiting and also advise me on all the possible dangers. Also what was very relaxing and helpful was the person who helped me every single day of the tour, Helen Vuong. She kept in touch via WhatsApp every single day, gave suggestions on what was near my hotel, ensured all the tour guides treated me well, acted as a liaison in some cases, but most importantly became like an aunt to me and made sure I was safe and having fun. I truly got a family like experience from the company and I was doing this trip solo. It was unforgettable
Cindy Pfeifer
I found Asia Trip Deals online through Trip Advisor which had rated this company 5 stars. I will say, it did not let me down. I was concerned about sending deposit via wire to Vietnam, but the personnel went above and beyond to reassure me of its legitimacy.
Once we got down to the business of creating an itinerary, I soon realized that the sky was the limit. We NEVER would have experienced Vietnam in the manner that we did had we had booked with a traditional US based tour company.
With the assistance of Helen, our travel agent liaison, I was free to choose the type of hotel, city, the level of activity, the variety of activities, as well as the pace of the entire trip. As I was traveling with my 27-year-old daughter, and knew that we had to have a lot of variety built-in to the itinerary. And Helen went above and beyond to make sure that we saw the highlights of Vietnam and Laos. We hiked to the top of waterfalls, we bike rode through rice paddies, we kayaked through the historic Ha Long Bay, we boated down the Mekong River, and enjoyed the festivities of the New Year in Luang Prabang, Laos.
Helen was attentive to the details, and arranged all the transfers from the airport to the hotel and all the activities in between. She responded quickly and with enthusiasm. She was willing to make last-minute changes to our itinerary because of heat, and for that I am thankful.
Our trip would not have been the same without Helen. She was gracious, kind, and responsive at all times given the 12 hour time change. We even had a chance to meet Helen in Hanoi, and I am so glad that I had a chance to personally thank her for making such a memorable trip. Hats off to you, my dear. My hope is that our paths cross again.
G McCrae
I was a female solo traveller and from my first email, I was made to feel important. I detailed the countries I wanted to go to and the time frame. You can also tell them all the things that you want to see and do. I had nothing specific so I left it to my consultant, Helen. She only had 1 month to organise for me to go to Thailand, Laos, Vietnam and Cambodia for 4 weeks.
Over a short time she came up with an itinerary. We worked through this with a few small changes – but I always felt that nothing was too much trouble for them to sort out for me. If I did not understand something, it was explained to me. I received all the necessary information to do my visas online and all the internal flights and travel were organised. I did not want 5 star hotels so went with 3 star. It was great, all the hotels were right in the middle of the action, were very clean and friendly – after all, you are only sleeping there a short while so gives you more to spend on your holiday. Even once you are into your holiday Helen was still in contact with me to make sure everything was as expected. Again, if you wanted a change along the way, they were only too happy to fix for you. My final itinerary became my nightly bible read so that I knew what was expected the next day. I got to meet with Helen when I reached Hanoi which was really nice.
I was so impressed with their service that I endeavoured to inform all the people I encountered along the way about their capabilities. I always felt very safe wherever I went and it was great being picked up from the airport & taken back. A great service if you want this.
Ann Lindemann
Hello Helen, all the tours have been wonderful. We especially enjoyed Halong Bay and our tour guide Petal. Even though the weather was not so good we had a wonderful day. The lunch was good too. Also enjoyed our Hoi An visit with Toan. Very knowledgeable guide. Saigon city tour was good but such a busy city.
Thank you for organizing everything so well.
Kind Regards
Ann